The Service Manager Customer Web Portal allows your customers to access and transact with your business directly through a web browser. This speeds up response times providing better customer satisfaction and as an added benefit, business overheads and costs are reduced as less time is spent on telephones logging information or answering questions. Customers can log new job requests, view the status of existing jobs, view site and equipment history, check preventative maintenance schedules and task status, change contact details, create return authorizations, add meter readings, send or receive email, and check agreement information. They can also check billing information and reprint invoices.
Product ID: 91-TS-055-01065
Industries:
Electrical, Plumbing, & HVAC, Hospitals, Electronics & Computers, Mining, Air Transportation
Business Needs:
Sales Order Entry